FAQ
1. Why choose ITSU Slow Juicer?
ITSU Slow Juicer features an ultra-wide feeding chute, a high-torque auger, and a powerful 150 Nm motor, effortlessly handling medium-sized whole fruits with minimal preparation or cutting. Delivering up to 3.75 times more juice yield, it provides a convenient way for you and your family to enjoy your daily dose of essential micronutrients.
Made from BPA-free Tritan, it offers safety, durability, aesthetic appeal, and serves as a dependable household essential for long-term use.
2. What is the best way to juice leafy vegetables?
To get the most out of your leafy vegetables, it's recommended to insert harder fruits into the slow juicer before softer vegetables.
3. Is this slow juicer suitable for all types of fruits and vegetables?
This juicer is generally suitable for juicing various types of fruits and vegetables, except those that are very hard, fibrous, or starchy, as they tend to clog the stainless steel strainer.
Examples of fruits and vegetables unsuitable for ITSU Slow Juicer include sugar cane, avocados, bananas, figs, mangoes, papayas, dragon fruit, strawberries, and seedless grapes.
4. Can I put ice cubes into the slow juicer?
No, ice cubes are too hard and may damage the auger.
5. My slow juicer suddenly stops working. What should I do?
Your slow juicer may be overheated. Please turn it off for 10 minutes to allow it to cool down.
If the problem persists, refer to the user guide for troubleshooting, or contact our Servicing Team at servicing@itsu.world or 1-700-81-4878 for further assistance.
6. How do I care for my slow juicer to ensure that it is in optimal condition?
Please refer to the user guide for information on the intended use.
Do not:
· Place it in high humidity areas;
· Place it outdoor or in areas with direct sunlight;
· Wet the charging port;
· Perform unauthorised modifications and repairs without obtaining permission from ITSU.
7. Does ITSU Slow Juicer come with warranty coverage?
Yes. The warranty period is one (1) year when you purchase the product from ITSU.
Damages caused by misuse, improper handling and unauthorised modifications and repairs are not covered.
Please note that the original receipt is required for all warranty repairs. For further assistance, please contact our Servicing Team at servicing@itsu.world or 1-700-81-4878.
