About ITSU

The Real Sensei Experience

Our Story

Derived from the Japanese phrase “御手”, ITSU means the royal touch.
For over 20 years in the reflexology industry, ITSU has been relentless in acquiring and preserving the vast knowledge and techniques used by massage therapists of antiquity from all over the world.
By fusing cutting-edge technology with the art of traditional massage techniques, we are able to engineer the ultimate indulgence that feels as though the massage is performed by hand, allowing everyone to enjoy “The Real Sensei Experience” for years to come.
Be delighted in the utmost relaxation with ITSU, because this is our unwavering commitment to provide you with the best products and services in this industry.

Our Culture

UCHI KINSHIP
The blueprint of an ideal home, or uchi, includes the security and stability of a family, career, religion, social class, nation, among other factors. Even though these constituents are highly segmented in Japan – at ITSU, we welcome everyone to be part of our Uchi. Being part of our family means your health and wellness are our only priority.

Our Vision

To inspire our customers to achieve true happiness and comfort from the pleasure of using our wellness products.

Our Philosophy

ITSU — Our Way of Life.
FOR OUR CUSTOMERS
INTEGRITY – To adhere to our industry best practices uncompromisingly and to serve our customers with only their best interests in mind.
TECHNOLOGY – To elevate health and wellness of our customers through technological innovations and engaging product features.
SERVICE – To treat our customers as our own Uchi Uchi by prioritising their needs and by serving them with care and respect.
ULTIMATE – To be the ULTIMATE industry player in the reflexology business in terms of product development and customer care.

FOR OUR TEAM
INNOVATION – To promote a progressive work culture that permeates across all divisions where innovative ideas are encouraged and rewarded.
TEAMWORK – To trust and support one another as our own Uchi Uchi. We work towards our common goal as a team because unity is strength.
SUCCESS – To celebrate all the successes that we have achieved through our collective and individual efforts. We Create. We Share. We Own.
ULTIMATE – To be the ULTIMATE industry player in the reflexology business in terms of product development and customer care.