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ITSU Advantages
Free Nationwide Delivery on All Orders.
0% instalment payment plan
ITSU Brand Story
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Our Story
Derived from the Japanese phrase “御手”,
ITSU means the royal touch.
For over 20 years in the reflexology industry, ITSU has been relentless in acquiring and preserving the vast knowledge and techniques used by massage therapists of antiquity from all over the world. By fusing cutting-edge technology with the art of traditional massage techniques, we are able to engineer the ultimate indulgence that feels as though the massage is performed by hand, allowing everyone to enjoy “Sensei Experience” for years to come.
Be delighted in the utmost relaxation with ITSU, because this is our unwavering commitment to provide you with the best products and services in this industry.
Our Culture
UCHI Kinship
The blueprint of an ideal home, or uchi, includes the security and stability of a family, career, religion, social class, nation, among other factors.
Even though these constituents are highly segmented in Japan – at ITSU, we welcome everyone to be part of our Uchi. Being part of our family means your health and wellness are our only priority.
Our Vision
To inspire our customers to achieve true happiness and comfort from the pleasure of using our wellness products.
Our Philosophy, ITSU — Our Way of Life.
Integrity
To adhere to our industry best practices uncompromisingly and to serve our customers with only their best interests in mind.
Technology
To elevate health and wellness of our customers through technological innovations and engaging product features.
Service
To treat our customers as our own Uchi Uchi by prioritising their needs and by serving them with care and respect.
Ultimate
To be the ULTIMATE industry player in the reflexology business in terms of product development and customer care.
Innovation
To promote a progressive work culture that permeates across all divisions where innovative ideas are encouraged and rewarded.
Teamwork
To trust and support one another as our own Uchi Uchi. We work towards our common goal as a team because unity is strength.
Success
To celebrate all the successes that we have achieved through our collective and individual efforts. We Create. We Share. We Own.
Ultimate
To be the ULTIMATE industry player in the reflexology business in terms of product development and customer care.
We stand out. Discover more reasons to shop with us.
Free Nationwide Delivery on All Orders.
Enjoy free delivery nationwide on all your orders, no matter where you are located.
Exclusive Discounts for Members
Take advantage of exclusive membership discounts and save on your favorite products.
Gift Cards
Available.
Purchase gift cards for your loved ones and let them choose the perfect gift.
24/7 Customer Support
Benefit from our round-the-clock customer support, available 24/7 to assist you with any queries or concerns.
More to appreciate. Discover our rewards and recognitions.
Malaysia Top
E-Commerce Merchant
(Top ECM) Awards 2022
Hong Kong's Parents'
Choice Awards 2022
Hong Kong’s Most
Outstanding Business
(HKMOB) Awards 2022
The BrandLaureate
Awards 2021
Asia Pacific
TOP Excellence Brand
2019 - 2021
