Upgraded with XD Pro massage technology and stereoscopic silicone rollers, Prime Omni is engineered with human-like precision to target all of your acupressure points with greater depth and power, allowing you to rejuvenate your whole body and attain a sense of equilibrium.
Featuring an automatic warm-up program, Prime Omni delivers a soothing and warming massage to your back area when it is turned on. By relaxing your muscles and improving blood flow, this program creates an optimal environment for your body to effectively benefit from your massage session.
Up to 36 months 0% Easy Payment Plan with HLB, HSBC, PBB and MBB credit card.
Massage Mechanisms:
· XD Pro massage technology.
· 4 stereoscopic silicone massage rollers.
· Air compression massage (24 single- and double-layered airbags with 5 air valves).
Ultra Long SL-Track:
· 1.38m SL-Track that covers the whole body (neck, shoulders, hands, back, waist, hips, buttocks, thighs, calves and soles).
Zero-Gravity:
· 3 adjustable Zero-G positions to suit every individual’s height.
· For deep muscle relaxation, improved blood circulation and pressure relief on the neck and back.
· Weightless experience for a more comfortable massage experience.
Auto Back Warm-Up Program:
· Soft rolling massage.
· Adjustable heat therapy (high/low).
· 3 massage width adjustments.
Massage Programs:
· 4 Signature Programs: Energise, Unwind, Yoga, Immune
· 22 auto-massage programs.
· 4 manual massage programs with 6 levels of intensity.
· 6 air compression massage combinations with 6 levels of intensity (for shoulders, hands and legs).
· Foot massage programs for the soles with 3 levels of intensity.
Leg Rest:
· Extendable to maximise comfort.
Program Selection Methods:
· Remote control.
· ITSU app.
Timer:
· 10,15, 20, 25 or 30 minutes (depending on program).
Additional Features:
· Built-in Bluetooth speaker.
· Zero-wall: 25cm.
FAQ
1. Why choose ITSU Prime Omni?
Prime Omni is an upgraded massage chair that is enhanced to deliver massage to targeted acupressure points with greater precision, depth and power. It comes with an auto warm-up program that can be activated upon use to prepare the body for optimal results during massage.
This massage chair is suitable for individuals who seek to effectively relieve fatigue and attain equilibrium in their life in the long term.
2. Is ITSU Prime Omni suitable for me?
ITSU Prime Omni is suitable for healthy individuals above 12 years old.
This device is not recommended for individuals who are:
· Menstruating / pregnant;
· Suffering from heart diseases / back and spine issues / broken bones / malignant tumour / etc;
· Undergoing medical treatment;
· Prescribed complete rest.
If you have any medical concerns, please consult your doctor before use.
3. Can I massage my body all day long?
To avoid overheating the massage chair, please limit your use to 15 minutes per body part and 30 minutes per session.
4. Can I take a nap or sleep on the massage chair when it is turned on?
It is not recommended to nap or sleep on the massage chair when it is turned on.
5. Does ITSU Prime Omni generate sound when it is turned on?
Yes. The sound is mainly generated by massage motors, inflator pumps and friction between massage rollers and the fabric.
If the user load exceeds 100 kg, it is possible that a louder sound may be produced.
If you notice any abnormal sound that comes from your massage chair, please turn off the massage chair immediately and contact our Servicing Team at servicing@itsu.world or 1-700-81-4878 for further assistance.
6. I am having issues with the massage chair. What should I do?
You may refer to the user guide to troubleshoot the issue.
If the problem persists, please contact our Servicing Team at servicing@itsu.world or 1-700-81-4878 for further assistance.
7. How do I clean my massage chair?
Gently wipe the massage chair surface with a soft, slightly damp cloth dipped with mild detergent. Then, let it dry naturally.
Cleaning and drying the device with harsh chemicals, cloth with coarse surface and hair dryer are prohibited.
Also, do not allow any liquid from seeping into the massage chair as it may damage the internal parts and cause injuries when in use.
8. How do I care for my massage chair to ensure that it is in optimal condition?
Please refer to the user guide for information on the intended use.
Do not:
· Place it in high humidity areas;
· Place it outdoor or in areas with direct sunlight;
· Perform unauthorised modifications and repairs without obtaining permission from ITSU.
9. I can’t download ITSU APP. What should I do?
Please ensure that your mobile operating system is at least iOS 13 or Android 10 and above. Then, scan the QR from the user guide to download ITSU APP.
10. I can’t connect my device to the massage chair’s bluetooth. What should I do?
Please ensure that your device has Bluetooth 4 capability. Then, connect as usual.
11. Does ITSU Prime Omni come with warranty coverage?
Yes. The warranty period is two (2) years when you purchase the product from ITSU.
Damages caused by misuse, improper handling and unauthorised modifications and repairs are not covered.
Please note that the original receipt is required for all warranty repairs. For further assistance, please contact our Servicing Team at servicing@itsu.world or 1-700-81-4878.
